AI-first digital health · UAE · KSA · GCC · Africa
InstaPract agents document every consult, answer every call, code every claim and fix platform issues before they become tickets - all running alongside the telehealth platform already trusted by leading GCC hospitals.
Agent activity · today
4 agents live
Illustrative activity
The InstaPract AI Suite
Deploy one agent or the full suite. Each connects to your EMR, speaks Arabic and English, and keeps a human in the loop for every clinical and billing decision.
01 · Clinical
Ambient documentation for in-clinic and virtual visits. Listens, structures and drafts the note so doctors face patients, not keyboards.
02 · Front desk
A 24/7 voice and chat front desk that books, reschedules, reminds and routes - synced live with your scheduling system.
03 · Revenue
Reads the encounter, suggests ICD-10 and CPT codes with evidence, and catches gaps before claims leave the building.
04 · Operations
Technical debugging for your digital health stack. Tells a config issue from a bug from user error - then fixes it or files the ticket.
05 · Care delivery
White-label virtual care, patient portal and remote monitoring - the DHA-compliant foundation every agent plugs into.
+ More agents
Chronic-care refill automation, post-discharge follow-up and patient engagement agents - or a custom agent built on your workflows.
Explore engagement agentsHow it works
FHIR and HL7 integration with Epic, Oracle Health, Cerner and leading UAE EMRs, plus Malaffi, Nabidh and Riayati.
Set languages, specialties, workflows and guardrails per facility. Go live in [X] weeks, not quarters.
Clinicians, coders and support leads approve what matters. Every agent action is logged and auditable.
Add agents, sites and countries on one Azure-hosted, Kubernetes-based platform - or self-host in your own cloud.
Spotlight · AI Support Agent
When a doctor can't start a consult or an admin can't find a report, the agent checks tenant configuration, feature flags, logs and recent releases - then explains the fix or applies it. Real bugs go straight to engineering with full diagnostics attached.
Fixed in-chat
Guided step-by-step
Ticketed with SLA
InstaPract Support Agent
Clinic portal · Dr. role
My patient can't join the video call - it keeps loading.
Checked the session: your clinic's waiting-room setting requires ID verification, and the patient hasn't completed it.
diagnosis: configuration · confidence high
I've sent the patient a verification link. They'll join automatically once done.
They're in. Thanks!
Responsible AI
The same security posture that runs our telehealth platform governs every agent: certified, audited and deployable in-region.
SOC 2 Type II, ISO 27001:2022, HIPAA, GDPR, DHA compliant.
Clinical notes and codes are drafts until a qualified person signs off.
Host in-region on Azure or self-host in your own cloud tenancy.
MFA, SIEM monitoring and a complete trail of every agent action.
A 30-minute demo, tailored to your specialty, EMR and market.